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Client support specialist CLIPBOARD

 

💼 Client Support Specialist at Clipboard Health 🌍

📅 Posted: August 21, 2025
📍 Location: Remote Worldwide
💼 Type: Full-Time


About the Role
Clipboard Health is seeking customer-focused problem-solvers to join as Client Support Specialists (also called HCF Agents). You'll work directly with healthcare facility clients—not just answering tickets, but helping them succeed. This is not a call center job. It’s a chance to manage accounts, solve real business problems, and prevent churn.


🚀 What You’ll Do

  • Serve as the frontline account manager for healthcare facility clients

  • Solve client issues proactively—not just answering, but owning the problem

  • Build relationships that help customers succeed and stay

  • Collaborate internally to drive better service outcomes


✅ What They’re Looking For

  • Experience level: Open to all—what matters is how you solve problems 🧠

  • No degree required—skills matter more than titles 🎓

  • Customer-first attitude and ownership mindset

  • Excellent English communication skills (written + spoken)

  • Problem-solving thinker – not just script-followers

  • High accountability and a drive for continuous improvement


💡 Why Clipboard Health?

  • 🌐 100% remote – work from anywhere

  • ⚡ Fast-growing startup culture

  • 🧠 Skills > credentials – they care about what you can do


📩 Next Steps After Applying

  • Complete skill-based questions (important: mistakes = disqualification)

  • If you pass, you'll get a case study via email in 2–3 days.
    👉 Check your spam folder if no reply.


🔗 Apply Here


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