Customer service officer ELEMENT
💼 Job Title: Customer Service Officer
🌍 Company: Element
📍 Location: Remote (Global)
💰 Salary: $75,000 – $90,000/year
🕒 Job Type: Full-Time
🗓 Schedule: Standard business hours; flexibility may be required during peak periods
💻 Apply Here: Click to Apply
📝 About the Role
Element is seeking a Customer Service Officer to act as the bridge between its sales and operations teams, ensuring the smooth delivery of services to clients. You'll manage job entries, purchase orders, invoice processing, and customer communications in a fast-paced, high-volume environment.
This is an ideal role for someone with strong administrative skills, high attention to detail, and a passion for delivering exceptional customer service.
🧩 Key Responsibilities
Verify and cross-check customer purchase orders and quotations
Create, update, and manage internal job entries in the system
Coordinate audits, collections, and timely dispatch of reports
Track work progress and ensure service timelines are met
Generate sales orders and tax invoices for client approval and payment
Communicate proactively with customers and internal teams
✅ Requirements
Minimum of GCE "O" Level or equivalent qualification
Excellent data entry, administrative, and multitasking skills
Strong attention to detail in high-volume work environments
Effective written and verbal communication
High level of organization and ability to work independently
Strong customer service orientation
🌐 About Element
With a team of 9,000+ experts across 270 locations in 30 countries, Element is a global leader in testing, inspection, and certification. The company helps ensure products and services are safe, compliant, and built for purpose — with a mission to make tomorrow safer than today.
🎁 Why Work at Element
🌎 Remote-first, global opportunity
🌱 Growth-oriented culture with strong values
🤝 Inclusive & diverse workplace
🛠 Career development with a respected global brand
👉 Apply now: https://element-ext-row.icims.com/jobs/16672/customer-service-officer/job
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