Customer service representative
💼 Job Title: Customer Service Representative
🌍 Company: RB Global (IAA – A Ritchie Bros. Company)
📍 Location: Remote (Worldwide)
💰 Salary: $60,000 – $85,000/year
🕒 Job Type: Full-Time
🗓 Schedule: Must be available during sale days and high-pressure periods
💻 Apply Here: https://careers.rbglobal.com/customer-service-representative-nm-smp8iu
📝 About the Role
RB Global is seeking a Customer Service Representative to support customers before, during, and after sale-day activities. This is a high-energy, customer-facing role ideal for someone who thrives in a fast-paced, team-orientedenvironment. You’ll also assist with document handling, payments, and internal coordination.
✅ Responsibilities
Deliver in-person customer support during sale-day events
Organize, upload, and file documentation and keys
Process customer payments and bidder transactions
Communicate with internal teams and customers for paperwork and updates
Provide product/service information and support
Promote safety and customer satisfaction at all times
📌 Requirements
Prior customer-facing experience (in-person or hybrid preferred)
Strong data entry and keyboarding skills
Tech-savvy with the ability to learn new systems quickly
Friendly, patient, and professional communication style
Strong organizational and multitasking skills
Commitment to excellent customer service
🌐 About the Company
IAA (a part of Ritchie Bros. Auctioneers) is a global digital marketplace for commercial vehicles and assets. With a presence in 170+ countries, they offer advanced technology and wide-reaching solutions to a growing customer base.
🎁 Benefits
🏥 Medical, Dental, Vision, Life Insurance
💰 401(k) with 100% company match up to 4%
🏝 15 days PTO annually
🌍 Opportunity to work with a global digital marketplace
⚡ Fast-paced, supportive auction work environment
👉 Apply Now: https://careers.rbglobal.com/customer-service-representative-nm-smp8iu
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