🌍 Remote Job: CRM Manager at Teya
📌 Position: CRM Manager
🏢 Company: Teya
🌎 Location: Remote (Worldwide)
💰 Salary: $80k – $120k
🕒 Job Type: Full-time
👋 About Teya
Teya is a payment and software service provider headquartered in London, serving small businesses across Europe. Founded in 2019, we build easy-to-use tools that help merchants accept payments and boost performance.
We believe small businesses are the lifeblood of our communities, and we’re on a mission to empower them with the same quality of service and technology that big corporations enjoy.
Join us and be part of a supportive, high-energy team dedicated to creating real impact.
🎯 Your Mission
As a CRM Manager, your mission is to increase customer lifetime value by creating impactful communication strategies and optimizing direct customer interactions.
You’ll manage CRM campaigns and lifecycle programs across email, WhatsApp, SMS, and in-app channels, partnering with cross-functional teams to drive business growth.
👥 Your Team
You’ll join the Customer Marketing Team, reporting to the Head of Customer Marketing. Together, you’ll shape communications and experiences across 9 markets, from acquisition to retention and loyalty.
🛠️ Your Role
Develop and evolve CRM strategies to improve member experiences
Own CRM campaigns for key product areas or lifecycle stages
Create workflows, A/B tests, and optimize campaigns in Braze
Support launches of new products and features with CRM activation
Drive cross-sell opportunities for Teya’s suite (Business Account, Cash Advance, E-POS)
Partner with data analysts to launch experimental campaigns
Build empathy with our member community and create high-quality content
✅ Your Story
5+ years’ experience in CRM roles with proven impact
Confident in leading CRM strategies aligned with business goals
Expert in tools like Braze (segmentation, personalization, workflows)
Strong English copywriting and design instincts
Analytical mindset, able to tie CRM performance to KPIs
Collaborative, organized, and experienced in cross-functional projects
Great communicator and stakeholder manager
Growth mindset with eagerness to learn and mentor others
📅 Deadline: 23 September
👉 Apply Here: Apply Now
📌 Note
You do not need to pay any money at any stage of the application.
If asked how you heard about the role, kindly mention RemoteHustle.com.ng.
Wishing you the best of luck 🍀!