Work Order Coordinator at Big Bear Vacations
📌 Position: Work Order Coordinator
🏢 Company: Big Bear Vacations
🌎 Location: Remote (Globally)
💰 Salary: $65k – $80k
🕒 Job Type: Full-time
🔧 What is the Work Order Coordinator (WOC) Role?
At Big Bear Vacations, the Work Order Coordinator helps keep our maintenance operations organized and on track. You’ll work closely with maintenance technicians and our property management system (Streamline) to ensure all work orders are handled correctly and on time.
📝 What is a Work Order?
Work Orders are tasks like repairs or inspections at our properties. They go through 3 stages:
Pending – Review and assign to the right technician based on location, skill set, and schedule.
Active – Monitor progress, ensure technicians have resources, and get approvals for parts or vendors if needed.
PFC (Pending Final Close) – Review completed work, verify descriptions & photos, ensure professionalism, and apply correct charges (to owner, guest, or credit).
📌 Daily Responsibilities
Review and assign new pending work orders
Monitor active work orders daily to ensure none are older than 30 days
Review and close PFC work orders with accurate descriptions & photos
Prepare daily reports (active WOs, maintenance schedules, overdue tasks)
Update GPS system weekly and confirm technicians are using it
Maintain daily communication with technicians via Microsoft Teams
Coordinate with Remote Operations Assistant Manager for updates
Review productivity reports and address technician performance issues
✅ Skills You’ll Need
Strong time management & organizational skills
Ability to handle multiple tasks at once
Problem-solving mindset
Clear written & verbal communication in English
Attention to detail for reviewing descriptions/photos before closing WOs
Adaptability to seasonal workload changes
Comfort with daily communication and follow-ups
This role is key to smooth operations — linking planning, execution, and reporting of maintenance tasks. Flexibility and willingness to grow are essential.
📅 Deadline: 21 September
👉 Apply Here: Apply Now
📌 Note
You do not need to pay any money at any stage of the application.
If asked how you heard about the role, kindly mention RemoteHustle.com.ng.
Wishing you the best of luck 🍀!